Shipping policy

SHIPPING & DELIVERY POLICY

Delivery Timeline

All orders across the UAE are delivered within 2-4 Days. Orders placed before 9 PM are prioritized for same day Dispatch, so you can enjoy your luxury fragrance without the wait.

Shipping Cost

We offer free shipping on all orders across the UAE no minimum purchase required. Luxury should be accessible, and that includes delivery.

Delivery Coverage

We deliver to all seven Emirates:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Ras Al Khaimah
• Fujairah
• Umm Al Quwain

Order Tracking

Once your order is confirmed and dispatched, you'll receive:

• SMS and/or WhatsApp notification with tracking details
• Real-time updates on your delivery status
• Estimated delivery time

Delivery Process

Our trusted courier partners will deliver your order directly to your doorstep. Please ensure someone is available to receive the package, especially if you've chosen Cash on Delivery.

Order Modifications

Need to change your delivery address or cancel your order? DM us via cantiqae  or email us at info@canitqae.com within 2 hours of placing your order, and we'll do our best to accommodate your request.

Delivery Issues

If you experience any delivery problems:

• Non-delivery: Contact us via cantiqae and we'll investigate immediately
• Damaged package: Take a photo and message us we'll send a replacement or issue a full refund
• Wrong address: Additional delivery charges may apply for redelivery

Gift Delivery

Sending a gift? We've got you covered:

• All fragrances come beautifully packaged
• Gift wrapping available (mention in order notes at checkout)
• Include a personal message in your order notes
• We can deliver directly to the recipient

Contact Us

For shipping inquiries or delivery support, reach out via our Instagram handle cantiqae. Our team is ready to ensure your CANTIQ experience is seamless from checkout to doorstep.